Getting Started On GuardsZone

Information on registering and authenticating your user account, editing your user profile, resetting your password, and anything else to get you started with GuardsZone.

 

A user account on GuardsZone allows consumers to take advantage of features beyond searching for security guard businesses, including posting reviews, sending messages to business owners, and saving their favorite companies. Sign Up here with GuardsZone

User accounts are non-commercial and should not be associated with a security guard business, nor should business owners create a personal account to promote their business or post reviews on other business profiles.

If you are a business owner and would like to use GuardsZone for commercial purposes, you can find more information here (hyperlink to “What is a business account page in Support Center)  

  1. Click on Sign Up 
  2. Enter your name, email, password, and zip code in the appropriately labeled fields and click the blue Sign Up button.
  3. You may also choose to Sign Up with your Google account
  4. The following page will prompt you to fill out some additional information. Then click on Save and Continue.
  5. You will receive an email from GuardsZone asking you to confirm the email address you have provided. You need to validate your account by clicking on the link we sent for your user account to be fully functional. 

Once the email is confirmed, you can post and view reviews, save businesses, and use your inbox to message business owners.

The instructions listed above allow consumers to create a personal account on GuardsZone. If you are a business owner, you can create a business account by adding a business (hyperlink to Add A Business page) or claiming your business (hyperlink to Claim Business page)

  1. Click on the ‘My Profile’ button in the user icon dropdown menu at the top of the screen
  2. Click on ‘Edit Info’
  3. You will have the option to edit your first name, last name, and/or display name/username
  4. Scroll down to the bottom of the screen and click on the blue ‘Update Profile’ button
  1. Click on the ‘My Profile’ button in the user icon dropdown menu at the top of the screen
  2. Click on ‘Edit Info’
  3. You will have the option to edit any part of your address on file

Please note that while your full address is not necessary to use GuardsZone, certain fields of the address section are required and a more precise location allows GuardsZone to serve your needs better.

4. Scroll down to the bottom of the screen and click on the blue ‘Update Profile’ button

  1. Find a security guard company and go to their business profile page
  2. Click on the ‘Save’ button under the business name

This will save the business to your profile 

All business you have saved can be viewed in the ‘Saved’ tab of the user profile

You will be able to remove any businesses you do not wish to have saved by

  1. Clicking on the ‘X’ next to the appropriate business in the Saved tab of the user profile
  2. Clicking on the ‘Save’ button of a business profile page a second time
  1. Click on the ‘My Profile’ button in the user icon dropdown menu at the top of the screen
  2. Click on ‘Edit Contact Info’
  3. You will have the option to enter a different email address (and add/edit your phone number if you choose to do so) in the labeled field
  4. Click ‘Save’

You will get an email to the address that was previously on file to confirm that you were the one that made this change. You will also receive a confirmation link to the new email address you entered to verify the account.

  1. Click on the ‘My Profile’ button in the user icon dropdown menu at the top of the screen
  2. Click on ‘Edit Password’
  3. You will then be prompted to enter your current password (for security purposes), your new password, and confirm your new password
  4. Click on the blue ‘Save’ button
  1. Click on the ‘My Profile’ button in the user icon dropdown menu at the top of the screen
  2. Click on ‘Edit Info’
  3. You will have the option to edit your name, email, phone number, address, and any associated social media links
  4. Click on the blue ‘Update Profile’ button

After you Sign Up with GuardsZone, a confirmation link will be sent to the email address you entered to sign up. You will be notified on your dashboard that the email was sent.

To confirm your account, please click on the blue button that says ‘Confirm Email.’ 

If you are unable to find the email in your inbox, please check your Spam or Junk folders. If you have any issues, please contact GuardsZone Support.

Please note that you will not be able to post reviews through your GuardsZone account until you confirm your email. 

  1. Find the business profile page of the security guard company you would like to message or request a quote from 
  2. Click on the blue ‘Request A Quote’ button displayed on the right side of the screen
  3. Please answer the series of questions that appear in the pop-up boxes
  4. Replies from the business will populate in the Inbox tab of your user account profile.

The Support Center provides answers to our most commonly asked questions on GuardsZone.

You can use the search bar at the top of the screen to type in keywords and find answers relevant to your search. Since the search feature on the Support Center is based on keywords, you’ll want to keep the search between 1-2 words and make sure that there aren’t any spelling errors. For example: ‘change password’ ‘reviews’ ‘business login’ ‘privacy’

You can also use the navigation tabs on the left side of the Support Center to find answers to questions that are sorted by topic.

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